Tolle Lege Press is committed to excellence in all we do. This commitment especially applies to customer service. Unfortunately, there will be situations where orders may be inaccurate, incomplete, or damaged. That is why we have developed the following guidelines for returning products/orders.
Damaged Products
If you receive a product from Tolle Lege Press that is damaged, you may return the product within 30 days for a full refund. Tolle Lege Press will also reimburse you for the return postage (media mail only). Once we receive the damaged product, we will immediately send a replacement to you at no additional charge.
Incomplete/Inaccurate Orders
If the order you receive from Tolle Lege Press is incomplete or contains products you did not order, please call us immediately at 1-800-651-0211. If your order is incomplete, we will send the missing product to you as quickly as possible. If your order contains inaccurate products, they should be returned to us in saleable condition within 30 days to receive a full refund. Tolle Lege Press will reimburse you for the return postage (media mail only).
We appreciate your understanding and future business. If you have any questions or comments about how we can improve your experience with Tolle Lege Press, please feel free to call at 1-800-651-0211.